Privacy Policy

Last Updated: April 2026

Welcome to RTLives.com. This Privacy Policy describes how RTLives.com (“we”, “our”, or “us”), operated by RITAO TRADING CO., LIMITED, collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full name
Shipping and billing address
Email address
Phone number
Payment information
Order history

Technical Information

IP address
Browser type
Device information
Cookies and usage data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Improve our website and services
Send order confirmations and shipping updates
Prevent fraud and unauthorized transactions
Comply with legal obligations

3. Payment Security

All payments made on RTLives.com are processed through secure third-party payment providers. We do not store or directly access your complete payment card information.

4. Cookies

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.

You may disable cookies through your browser settings; however, some website functions may become unavailable.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share limited information with:

Shipping and logistics providers
Payment processors
Service providers assisting website operations
Legal authorities when required by law

6. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no online transmission or electronic storage method is completely secure.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

9. Children’s Privacy

RTLives.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

RITAO TRADING CO., LIMITED
Website: rtlives.com
Email: ritaolives@gmail.com